HOSPITALITY MANAGEMENT

 

This event recognizes FBLA members who have the ability to help other people enjoy both leisure and business travel and events.

This event consists of two parts: an objective test and performance component. A one (1) hour objective test will be administered based on the listed competencies. Team members take the objective test collaboratively.  Nongraphing calculators will be provided. An interactive case study will be given.

The one-hour objective test may include questions on hospitality marketing concepts; types of hospitality markets and customers; hospitality operation and management functions; customer service in the hospitality industry; human resource management in the hospitality industry; legal issues, financial management, and budgeting for the hospitality industry; current hospitality industry trends; environmental, ethical, and global issues for the hospitality industry; and hotel sales process.

 

ELIGIBILITY

 

This is an individual or team event.  In the case of a team, it must be composed of two to three (2-3) members.  The individual may not have competed in this event at a prior National Leadership Conference or placed 1st, 2nd, 3rd, or 4th in this event at a previous State Leadership Conference.  In the case of a team, no more than one (1) team member may have competed in this event at a prior National Leadership Conference or placed 1st, 2nd, 3rd, or 4th in this event at a previous State Leadership Conference.

 

Participants must have paid state and national dues postmarked by December 15 of the current school year.

District       Number of participants governed by local FBLA District policy.

State          Each district may be represented by participant(s) based on the Florida FBLA scaled quota system found in the Fact Finder.

National    See publication:  National Chapter Management Handbook—current edition.

 

REGULATIONS


District       Each district determines its own procedures for event registration.

State          When it has been determined that an individual or team will represent the district at state competition, the student's local adviser must send the appropriate entry form to the state adviser by first-class mail.  The entry form and the required receipt deadline are included in the SLC registration packet.

National    See publication:  National Chapter Management Handbook—current edition.


•    Participants must be selected in accordance with the regulations of the FBLA district and state chapters and the national association.

•    Participants failing to report on time for the objective test may be either disqualified or permitted to begin late with no extension of the time as scheduled. 


•    Participants must furnish their own No. 2 pencils and erasers.  Nongraphing calculators will be provided.  No electronic devices may be brought to the event.     No reference materials or other items are to be brought to the event.

•    Participants must adhere to the dress code established by the Board of Directors or they will not be permitted to participate in the competitive event.

•    Finalists failing to report on time for the sequestering of Hospitality Management prior to the performance phase of the event will be disqualified if the first individual or team has begun performing.

•    If for any reason, a member(s) fails to take the objective test and/or fails to show for the performance portion of this event, the team will be disqualified.


 

CASE STUDY PROBLEM


•    The five (5) individuals or teams with the highest score will be scheduled for a performance.  The order of performance will be drawn at random by an impartial person in the event office.

•    Finalists must report to the sequestering room by the time stated in the State Leadership Conference program.  All finalists will be sequestered until their performance times. Any finalist not reporting by the time the first team begins performing will be disqualified.

•    Twenty (20) minutes before performance, each finalist will receive the case study.

•    Two (2) 4” x 6” index cards will be provided for each participant and may be used during the preparation and performance of the oral segment of the event.  Information may be written on both sides of the note cards.  All note cards will be collected at the end of the performance.

•    No reference materials, visual aids, or equipment may be brought to or used during the preparation or performance.

•    The finalists have seven (7) minutes to interact with the judges and present the solution to the case.  The judges will play the role of the second party in the presentation and refer to the case for specifics.

•    Finalists should introduce themselves, describe the situation, make their recommendations, and summarize their case. All team members must actively participate in the presentation. The finalists will be allowed to use their note cards in explaining their decisions and rationale to the judges.

•    A timekeeper will stand at six (6) minutes and again at seven (7) minutes.

•    The performances are open to conference attendees, except performing participants of this event.

 
 

JUDGING



The objective test will be machine graded. In the event of a tie, the students’ performance on the final ten questions of the exam will be evaluated.  After that, if necessary, the order in which the tests were received will be used.

The performance portion of this event will be evaluated by a panel of judges.  All decisions of the judges are final.  In the case of a tie after the performance, the objective test score will be added to determine the final rank.


 

AWARDS



District          The number of awards presented at the District Leadership Conference is determined by local FBLA District policy.

State             State awards for the top five places are presented at the State Leadership Conference.

National       The number of awards presented at the National Leadership Conference is determined by judges and/or number of entries.  The maximum number will be ten.